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Payment & Refund Policy

Cleveratti Skills Private Limited Payment & Refund Policy

The following Payment & Refund Policy (“Policy”) applies to all users and describes how your payments are made to Cleveratti Skills Private Limited in connection with our website and applications.

By using the Services, you are accepting the terms, conditions and policies described in this Policy, as may be amended from time to time. Each time you use the Services and/or pay for a Service on the Cleveratti Skills Private Limited Site, or our applications, you agree and expressly consent to the following.

Payments Policy

  1. All payments made by you to Cleveratti Skills Private Limited are subject to Cleveratti Skills Private Limited terms of Service.
  2. We accept payments through credit cards, debit cards and digital wallets. All transactions are processed in INR.
  3. The Service will be made available to you after the payment is received by a bank account of Cleveratti Skills Private Limited.
  4. Recurring Charges. If you purchase a service from Cleveratti Skills Private Limited on a subscription basis, you agree that this type of Service requires a recurring payment and all payments shall be made by the payment method and payment intervals selected by you at the time you initiate the purchase, until you terminate the subscription.
  5. Third Party Payment Processors. We use the services of third parties to process your payments and we require that these third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws. Please review the terms of use and privacy policies of those third parties before providing your banking or payment information.
  6. Payment Through Third Party Services. When you make a purchase within the Application or the Cleveratti Skills Private Limited Site through third parties, your purchase is also subject to the terms of such third party (including with respect to payment terms, refunds, etc.), and you should read such applicable terms before you decide to complete the purchase. You agree to abide by any relevant terms of service or other legal agreement that governs your use of a given payment processing service and/or method. You also acknowledge that a bank or credit card company may refuse or cancel a transaction and freeze funds up to 14 business days as per the bank/credit card company policy. You also agree to the sharing of information between us and such third-party payment processor for billing related activity.
  7. Credit Card Payments. We accept credit cards only with 3D Secure for payments within the Cleveratti Skills Private Limited Site to make your transactions more secure. Payments within the Cleveratti Skills Private Limited Site from credit cards without 3D Secure will be rejected, and transactions will not be completed.
  8. Fees and Taxes. You are solely responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your access to and use of Cleveratti Skills Private Limited Services.
  9. Using the Service on mobile applications will use some of the data allowance available on the data package to which you have subscribed with your mobile network operator as the case may be. Out-of-country usage may in any event lead to significantly higher costs than regular usage, and you are solely responsible for keeping yourself informed and paying for possible roaming and other applicable charges levied by your mobile network operator.
  10. Cleveratti Skills Private Limited may refuse or cancel a transaction at any time in our sole discretion, if we believe it violates Cleveratti Skills Private Limited terms of Service or this Payment & Refund Policy or to prevent financial loss.

Refund Policy

  1. Except as provided by law, all purchases are final and non-refundable. Taxes are nonrefundable. If you believe that Cleveratti Skills Private Limited has charged you in error, you must contact Cleveratti Skills Private Limited within 30 days of such charge. No refunds will be given for any transaction which is more than 30 days old. When you purchase any services from Cleveratti Skills Private Limited, any right you may have to withdraw from or cancel the purchase will be terminated once the services is delivered to you upon your request, and you will not be entitled to claim any refund, except where you believe Cleveratti Skills Private Limited has charged you in error.
  2. Cleveratti Skills Private Limited reserves the right to refuse a refund request if it reasonably believes or suspects (i) that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product or feature. (ii) that you are in breach of the terms of Policy, Cleveratti Skills Private Limited Terms of Service, the Cleveratti Skills Private Limited General Terms & Conditions or the Privacy Policy; (iii) that you are using any of our products fraudulently or that your user account is being used by a third party fraudulently; or (iv) that you purchased your credit through a third party service and the terms of such third party do not allow such refund. This refund policy does not affect any of your statutory rights to pursue a claim.
  3. For all refunds due to an error in your payment amount, please email info@cleverattiskills.com quoting your Full name, contact number, and reason for requesting a refund. The accounts department will deal with your query at the earliest possible opportunity and may ask for some additional details to process your refund.

If you have any questions regarding our Payment & Refund Policy, please contact Cleveratti Skills Private Limited via our contact page on our website (www.cleverattiskills.com) or by sending an email to info@cleverattiskills.com.